Inside Airbnb's 'Black Box' Safety Team: Company Spends Millions

When things go horribly wrong during a stay, the company’s secretive safety team jumps in to soothe guests and hosts, help families—and prevent PR disasters.

Inside Airbnb's 'Black Box' Safety Team: Company Spends Millions on Payouts - Bloomberg

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Brian Chesky on Managing Through Crisis and Uncertainty

If you needed another reason to hate Airbnb. 2 Weeks before our reservation our hosts tells us he over booked?? More in comments : r/mildlyinfuriating

Airbnb has a secret 'black box' team that forks over $50 million a year in settlements

Tech industry 2020 anti-racism commitments: Progress check

Airbnb has a secret 'black box' team that forks over $50 million a year in settlements

The Effective Engineer: How to Leverage Your by Lau, Edmond

Airbnb has a secret 'black box' team that forks over $50 million a year in settlements

Airbnb Has A Secret Black Box Team To Shield Negative Press By Providing Millions In Hush Money - Live and Let's Fly

Airbnb

Airbnb has a secret 'black box' team that forks over $50 million a year in settlements

Airbnb's Discrimination Problem and How Businesses Can Relate [e279] - Pasha Law PC